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FAQs
Records and CDs paid before 1 PM ship the same day, except Sundays. Orders paid after the cutoff ship the next business day. We ship from San Pablo City, Laguna via J&T or JRS.
Yes. Store pickup is available at SiestaSpins in San Pablo City. If you're nearby, you can also arrange a Lalamove pickup at your expense.
Sealed records and media are final sale. Preloved records have a 7-day return window for undisclosed playback issues that make them unplayable. Other conditions apply, so please check our full Returns Policy before sending anything back.
Contact us within 24–48 hours and keep the item and all packaging. Please take photos and an unboxing video, as these may be needed to process a courier claim or replacement. If we sent the wrong item, we'll arrange the correct replacement once the issue is verified.
Yes! We have select turntables, speakers and audio gear in stock, with a wider selection available for preorder. Looking for something specific? Contact us and we’ll check availability for you.
We grade preloved records using the Goldmine Standard, with separate grades for the record and its jacket. Normal signs of age or use (like light surface noise or jacket wear) may be expected depending on the grade, so always check the condition listed on the product page.